Showing posts with label minutes. Show all posts
Showing posts with label minutes. Show all posts

Tuesday, January 8, 2013

4 reasons to get Auto-Recharge

CallDirek Auto-Recharge is an option offered to all customers. 4 reasons why to get it!

1. Simple and Easy. once in your account setup your billing information and click on auto-recharge. 

2. Control. decide when your account should be recharged and for how much. you can choose to recharge your account when your balance nears $2, $5, $10 or $20. and recharge your account for $10, $20, $50 or $100. your in control of your account.

3. Talk. you will never have to hang up to recharge ever again. 

4. Its CallDirek the best call you can make!


Friday, September 21, 2012

Remit Synergy Joins CallDirek


*** FOR IMMEDIATE RELEASE ***
Remit Synergy Joins CallDirek Family

MIAMI, FL, SEPTEMBER 21, 2012 – CallDirek ®, the leading service provider for pin-less long-distance calling and mobile top ups, announced today a new partnership with Remit Synergy. By partnering with CallDirek, Remit Synergy will now have access to sell CallDirek products such as pin-less minutes and International Mobile Top Ups. Based out of Africa Remit Synergy has helped many companies and customers. Their white label cloud hosted payment platform allows Money Service Businesses to transmit to countries throughout Africa and around the globe. The features Remit Synergy brings to its clients are Cash pick-up, cash to bank account, cash to prepaid card and now with CallDirek, Mobile Top Ups and Pin-less minutes to phones.
About Remit Synergy
Remit Synergy is a business-to-business company providing Money Serving Businesses and others access to the African, United Arab Emirates (UAE), and Chinese markets through its innovative, white label payment platform. Headquartered in Jersey City, NJ, Remit Synergy also operates a call center in Darkar, Senegal and a Data Center in New York. No matter the location, Remit Synergy has the staff necessary to ensure that all of your business needs are met with care and discretion.

About CallDirek
Since 2004, CallDirek® has revolutionized the telecom industry by pioneering the PINLESS ILD industry servicing our clients' needs to move away from hard cards.
CallDirek® provides a Pinless ILD service that works in over 50 countries and International Mobile Top Ups servicing over 150 mobile operators. CallDirek® is a wholly-owned subsidiary of Unitel, Inc., a Florida based corporation, Unitel is an FCC licensed and accredited Telecommunications Company. Our sophisticated IP technology throughout our global network provides clients with services that are affordable and reliable. Our goal is to help facilitate and improve communication for you, your family and friends.

For more information about CallDirek contact the company at http://calldirek.com/

CallDirek®
Ianik Drouin
Social Media & Communications Executive
Phone: 305.434.7072 ext. 309


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Friday, May 4, 2012

CALLDIREK CUSTOMER APPRICIATION MONTH


CALLDIREK INITIATES “CUSTOMER APPRICIATION MONTH”

Friday May 4th, 2012

CallDirek, a company’s whose foundation is made up of hundreds of thousands of loyal customers, has decided to dedicate the month of May to its customers and has declared May, “Customer Appreciation Month”. In order to show our appreciation and give back to our customers, CallDirek’s Customer Service and Marketing team has come up with many promotions.

CallDirek's May specials will be available throughout our system; by phone through customer service, online, or by visiting an agent. Customer Service and Online promotion: Customers who recharge for $20 to $50 will receive $5 free! Customers who recharge for $20 will now be able to talk for 80 minutes when calling Haiti, 102 minutes when calling Jamaica, 118 minutes when calling Honduras, 219 minutes when calling Mexico, 227 minutes calling Dominican Republic and 373 minutes for customers calling Colombia. Customers who visit our Agents will benefit of $1 free on every recharge made for purchases over $10.  All new customers will receive 50% extra bonus minutes, throughout our system. And for all of our inactive customers a 30% bonus will be given to them when they recharge for $5 to $50.

CallDirek understands the importance of our customers and their feedback; we welcome their calls and are constantly trying to improve customer interactions both online and whether it’s through the Customer Service phone line.

About CallDirek:

CallDirek is in the business of providing reliable, affordable telecom services for business and residential customers in the United States and abroad. We provide an alternative to phone cards with a PIN-less service, so go ahead and throw out those cards once and for all. This service is available online through our website or at numerous of our agent stores across the United States and Canada. Convenience is the key when servicing our customers, the customers may even call our customer service line and recharge their accounts in a matter of minutes, and once the funds have been added to the account they can be used immediately. We even provide top-ups which enable people working and living abroad to instantly recharge mobile phones for family and friends back home. CallDirek® has many mobile operators for instance Digicel, Voila, Movistar, Claro, Orange, AT&T, Lime, Boost mobile and 150 more top-ups. All products are available with the CallDirek® platform. We have over 100,000 retail outlets and distribution channels here in the United States and also Canada. Servicing different parts of the world such as Haiti, Peru, Cuba, Mexico, Africa, and many more,  we make sure our customers can stay in touch with their families abroad.


Ianik Drouin
Social Media Executive

Friday, April 27, 2012

Calldirek Agent Support Team

 

    Calldirek has well over 100,000 agents located throughout the United States and Canada. When some of their issues arouse they call agent support. Agent support is a team composed of two women Natacha Morisseau and Laura Hernandez. These two do an incredible job, they help agents who have problem recharging, creating new vendor accounts and even sign up new agents. They have set up a very simple method on how to approach the agents calling, Natacha takes care of all French and Creole speaking agents and Laura takes care of the Latin agents and they both share agents who speak English.

      Natacha is known through the office as the “Paté girl” for she brings patties by the load on every Mondays and Wednesday. I must imply that she did not bring it this week which made couple of the employees cry (I was clearly one of them). She also likes to undergo little private investigations when processing new document.

      Laura is a great worker she does her work very well, and has good work ethics. She is fairly new at Calldirek, she started working in February, but she picked up the agent vibe quite well. She keeps a very positive attitude and if ever your eyes were to fall on hers she will not stop laughing.

     Taking care of all of Calldirek’s agents is a tough task but the agent support girls are committed to help the agents and they do it out of love. We thank them for their outstanding work and positive ambiance.


Natacha Morisseau and Laura Hernandez