CallDirek at Compas Fest

The weekend of the 18^th of May has to be the most exhausting weekend of year for us here at CallDirek. Calldirek sponsors every year the biggest Haitian festival in Miami Compas Festival. Tuesday a couple of days before the event promo bags were getting filled with T-shirts, pens, bottle opener key chains and more. We rented a huge van to transport all of our equipment for the big day compass fest. On Thursday we attended the Compas Fest press conference, where artists like Mika Ben, Carimi, Gazman Coulè, La Rose and more spoke and as usual reporters asked those tough questions. Some of the artists felt a little insulted when a reporter asked them how they felt that “Compas Music” wasn’t popular anymore. They fired back by replying; back in the days only one Compas band travelled the world to perform, that band is Tropicana. Now there are about 5 to 6 bands that travel the world to perform, like Carimi and T-Vice, who have gone to France, Australia, Canada and more. Friday the tension aroused in the office, by 12 PM a group of the staff went to Bayfront Park to start setting up. Tents and banners were placed everywhere. The rain started to fall but it did not stop us from accomplishing our mission. Soaked we anchored the tents, climb ladders to tie banners and placed tear drop banners all over the park.

Finally the day had arrived Saturday! Compas fest was only hours away and we still had some bam bams to blow up and a Blimp to fill with helium. The crew woke up since 7 am  and we all met at the park at 8 to fix the minors details. We were greeted by the rain once again but this time way too early. The event started and went on even with the massive rain pouring people where coming in with ponchos and umbrellas the rain didn’t stop the people from coming in an enjoying the great compas music and the incredible Haitian food. The Musicians and bands sang their hearts out to celebrate Haiti’s flag day, the people were dancing and chanting under the rain. By 7:30 the rain stopped and more people started coming, the excitement was in the air, Haitian beer was flowing the music was good the people dancing and chanting along with their favorite bands. The Calldirek staff started giving out goody bags with flash lights, shirts, pens and glow sticks. Within minutes the park was glowing orange. It was a magnificent site to see. As the night ended, the staff wasn’t done working we had to take everything down, tents and banners and load them on the van. Compas Fest was a success the people were happy and the staff was finally going to get some quality sleep.

I would like to give a special thanks to the staff that was present day and night since Wednesday, Nahiman Moreno, Alexandre Laiutaud, Fabrice Laforest, Fabienne Georges, Melissandre Cabral Perez, Juan Carlos and also our helpers for Saturday, Bertrand Florville, Yadiris Brito, Natacha Morisseau, Laura Hernandez, Auri Guevara and Solangie Rodriguez.  

New Lowered Rates

Calldirek is glad to inform our customers that rates for Honduras, Dominican Republic and Jamaica have been lowered. You can now call your love ones in Honduras at a rate of 0.13₵ a minute, Dominican Republic at a rate of 0.03₵ a minute and Jamaica at a rate of 0.08₵. Calldirek! Always giving you the best service and best prices.

CALLDIREK CUSTOMER APPRICIATION MONTH

CALLDIREK INITIATES “CUSTOMER APPRICIATION MONTH”

Friday May 4^th, 2012

CallDirek, a company’s whose foundation is made up of hundreds of thousands of loyal customers, has decided to dedicate the month of May to its customers and has declared May, “Customer Appreciation Month”. In order to show our appreciation and give back to our customers, CallDirek’s Customer Service and Marketing team has come up with many promotions.

CallDirek's May specials will be available throughout our system; by phone through customer service, online, or by visiting an agent. Customer Service and Online promotion: Customers who recharge for $20 to $50 will receive $5 free! Customers who recharge for $20 will now be able to talk for 80 minutes when calling Haiti, 102 minutes when calling Jamaica, 118 minutes when calling Honduras, 219 minutes when calling Mexico, 227 minutes calling Dominican Republic and 373 minutes for customers calling Colombia. Customers who visit our Agents will benefit of $1 free on every recharge made for purchases over $10.  All new customers will receive 50% extra bonus minutes, throughout our system. And for all of our inactive customers a 30% bonus will be given to them when they recharge for $5 to $50.

CallDirek understands the importance of our customers and their feedback; we welcome their calls and are constantly trying to improve customer interactions both online and whether it’s through the Customer Service phone line.

About CallDirek:

CallDirek is in the business of providing reliable, affordable telecom services for business and residential customers in the United States and abroad. We provide an alternative to phone cards with a PIN-less service, so go ahead and throw out those cards once and for all. This service is available online through our website or at numerous of our agent stores across the United States and Canada. Convenience is the key when servicing our customers, the customers may even call our customer service line and recharge their accounts in a matter of minutes, and once the funds have been added to the account they can be used immediately. We even provide top-ups which enable people working and living abroad to instantly recharge mobile phones for family and friends back home. CallDirek® has many mobile operators for instance Digicel, Voila, Movistar, Claro, Orange, AT&T, Lime, Boost mobile and 150 more top-ups. All products are available with the CallDirek® platform. We have over 100,000 retail outlets and distribution channels here in the United States and also Canada. Servicing different parts of the world such as Haiti, Peru, Cuba, Mexico, Africa, and many more,  we make sure our customers can stay in touch with their families abroad.

Ianik Drouin

Social Media Executive

Ianik.drouin@calldirek.com